33rd NRCC Breaks Records!
ATLANTIC CITY, NJ — The 33rd Northeast Regional Carwash Convention (NRCC), October 2-4, at the Atlantic City Convention Center surpassed its 2022 booth count with 386 exhibits and beat its highest attendee number set in 2019 with 1921 combined attendees and exhibitors, according to Heather Courtney, NRCC Show Coordinator. “To say I’m thrilled would be an understatement,” said Courtney, who is in her seventh year managing the event. “We spent more money promoting the show and have elevated our educational track significantly over the last several years. The NRCC had outstanding education, a huge show floor and is cost-effective for operators as well as vendors and all of that combined is a great value to all.” read more ….
Service is a Superpower: Lessons Learned in a Magic Kingdom
Louie Gravance is a customer service guru and former training designer for Walt Disney World. In his Wednesday seminar he will tell us that the delivery of excellent customer service is transformational; not just for the recipient but for the provider. He will also show us how that can translate into your daily carwash operations. Known as the guy who can make the Disney service concept work outside of Disney, you won’t want to miss what Louie has to share and take that knowledge back to your wash!
To Order Louie’s book click on a link below.
For Orders of 25 or more books please see click here
For orders less than 25:
Contact Joy Cowan: Joy@executivespeakers.com
Or order directly from Amazon
A Huge Thanks to our 2024 Sponsors