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ATLANTIC CITY, NJ — The 35th Northeast Regional Carwash Convention (NRCC), at the Atlantic City Convention Center, continued to raise its educational bar and showcase the industry’s best suppliers and manufacturers, October 6-8, to a crowd of nearly 1800. “As we wrap the 35th NRCC, I want to thank and congratulate the NRCC board, suppliers, manufacturers and attendees for helping us raise the bar yet again,” said Co-Chairman Walt Hartl of Hoffman Car Wash in Albany, NY, and the New York State Car Wash Association, this year’s host. “This show offers outstanding networking opportunities with the Simoniz and ICS events, that were standing-room only, and open to all attendees and vendors,” he said. “It also features exceptional educational tracks with topics covering website design, how to increase sales and the importance of having difficult conversations with your staff and customers, to name just a few.” Added Hartl, “Top that off with an engaging and charismatic Keynote from WD-40’s Garry Ridge on how his ‘Any Dumbass Can Do It’ approach to leading can be applied in multi, as well as a single-location washes, and you have a great formula for success.”

keynote speaker garry ridge

WD-40’s Garry Ridge Keynotes

Expanded Education

Always striving for a better and more comprehensive show drives the NRCC board to push the envelope annually, said Co-Chair Chris Kubarek of K & S Car Wash in Auburn, NY. “We strive every year to improve not only the exhibit floor, but our world-class education and this year we tried to spotlight self-service programming.” In doing so, the NRCC teamed up with self-service experts Kleen-Rite Corporation to put together two seminars that would appeal to that market. “We wanted to expand our footprint and make sure to provide our self-service and inbay attendees with cutting-edge education,” said Education Chair Suzanne Stansbury. “The programs our partners put together were non-promotional and really addressed the current concerns facing the market, while spotlighting the innovation available to build volume and profits. The collaboration was a home run we plan to further expand upon in 2026.”

At one point during the education track on Tuesday there were three concurrent seminars to again address the needs of several industry segments, as well as younger managers. “We expanded our Manager’s Track with a program put on by Retired Colonel Pilar McDermott of Thayer Leadership who spoke to how to have difficult conversations at the manager level,” said Stansbury. “It was such a success that we plan to bring Col. McDermott back in 2026. She was impressive.”

During that segment of programming Kyle Doyle with IgniteWash/Rinsed spoke on effective sales presentations and what the best run teams are doing to achieve maximum profits for our tunnel operators, and Keith Lutz with Kleen-Rite ran a self-serve program featuring what successful operators are doing to drive volume and create customer loyalty. And, of course, the popular Virtual Carwash Tour spotlighted four outstanding operations to kick off the event and let’s not forget about the traditional Early Bird Panel that touches on all aspects of washing on Tuesday morning.

Expanded Education

crowd mike mel ohl

Networking Abounds

A staple of the three-day event, as Hartl mentioned, is its networking opportunities which are open to all attendees and vendors no matter their level of registration. The first event included a “Celebration” put on by Simoniz USA on Monday evening at the Hard Rock’s Hollywood Ballroom attracting more than 500 attendees. “What a great event,” said Will Gorra, Simoniz USA CEO. “We look forward to it every year and couldn’t do it without the NRCC. We truly value that relationship.”

The show’s Welcome Reception, sponsored by long-time exhibitor ICS, is an opportunity to unwind after show hours on Tuesday before heading out to dinner. The event includes ‘Jersey snacks, two drinks and several raffle prizes including a $500 cash giveaway. This year’s cash winner was Professional Carwashing & Detailing’s Rich DiPaolo.

ICS’ long-term relationship with the NRCC on this event has been integral in the show’s success. “ICS has sponsored the Welcome Reception for many years,” said Scott Friedman, Marketing Director at OPW Vehicle Wash Solutions (ICS, PDQ, Belanger and Turtle Wax Pro). “We’re exceptionally proud of our close and long relationship with the NRCC and this event enables us to show our appreciation for our industry and the people who make it special.”

Expanded Education

ics welcome reception

Intimate Show

But what also makes the NRCC a truly unique event is its welcoming and intimate nature, according to first-time attendees Denisa and JD Goad. “We had a great time and got to meet a lot of people who were so sharing and generous to us as we are new to the industry,” said Denisa. “We really enjoyed the social aspect of the show, the food was really impressive, but what really stood out was just how welcomed we were made to feel. We have never felt so welcomed.”

Expanded Education

denise, jd gode, va, pcd

2025 Educational Lineup


Virtual Carwash Tour

Moderated by Tom Hoffman, Jr.

Featured Washes:

  • Bob Autowash, Netherlands (Tom Hoffman, Jr. presented for the owner)
  • Fast Lane Auto Wash, Harrisburg/Hershey, PA (Marc Tyndale)
  • Car Wash Express, Savannah, GA (Robert Greene)
  • Wash Boss, Evansville, IN (Nathan Bertsch)

Sponsored by AVW

Early Bird Seminar

Moderated by John Shalbey, Jr.

Panelists:

Amanda Kubarek, K & S Car Wash, Auburn, NY

Joseph Noel, Autobell Car Wash, Charlotte, NC

Dino Nicoletta, Ashbury Circle Car Wash, Neptune, NJ

Rich DiPaolo, Professional Carwashing & Detailing magazine

Sponsored by Micrologic

Why Your Website is Costing You Customers with Mel Ohlinger with OhmCo Carwash Marketing, Neenah, WI

What Listening to 3 Million Carwash Sales Presentations Revealed About the Best-Run Teams with Kyle Doyle with IgniteWash/Rinsed, New York, NY

Self-Service Success Seminar

Speakers Keith Lutz and Marc Tyndale, Kleen-Rite Corp., Columbia, PA

How to Have Difficult Conversations with Customers/Staff with Retired Col. Pilar McDermott with Thayer Leadership, West Point, NY

Keynote Speaker Former WD-40 CEO Garry Ridge, The Power of the Learning Moment Culture and How to Achieve It

*Sponsored by Hoffman innovateIT and Micrologic

Industry Leaders Talk Keys to Success Today & Beyond

Moderated by NRCC Co-Chair Chris Kubarek

Panelists:

John Rousch, Express Wash Concepts, Etna, OH

Dave Ellard, 2025 International Carwash Association President

Mark Curtis, Splash Car Washes, Milford, CT

Jose Costa, Whistle Express, Charlotte, NC

Self-Serve Power Panel

Moderated by Keith Lutz, Kleen-Rite Corp.

Panelists:

Cameron Alleman, Mermaid Car Wash, Mechanicsburg, PA

Jonathan Ammary, Hometown Auto Spa, Whitehall, PA

Brian Hollinger, Sundance Car Wash and Laundry, Lancaster, PA

Marc Tyndale, Fast Lane Auto Wash, Kleen-Rite Corp., Columbia, PA

NRCC 2025 Awards Luncheon

The 35th Northeast Regional Carwash Convention (NRCC) Awards Luncheon highlighted two Emerging Leaders and two industry greats. The program was hosted by Co-Chairs Walt Hartl and Chris Kubarek.

Emerging Leader Recipients

The NRCC’s Emerging Leader award is meant to acknowledge and push the industry’s youngest and brightest to new heights while encouraging them to continue in their path as industry leaders. Melanie Agudelo of ScrubADub Auto Wash Center in Massachusetts is the assistant manager of the company’s Quincy flex serve. In 2022 she was the youngest recipient of the Spirit of ScrubaDub award, having been selected by her fellow team members and managers for caring like family for her team, community and customers. Alex Paisner, Director of People and Culture for ScrubaDub said, “Melanie is an inspiring leader for her team and is deserving of any and all recognition.”

Riley Cook, began as a customer service advisor at Splash Car Wash’s Newark, NY, store and has worked his way up to General Manager at their Fayetteville, NY, store where he oversaw the most successful initial ramp up in Splash’s history. According to Michael Grubka, Splash Area Manager, “He is a leader who has emerged and will have continued success with anything he touches in the industry.”

Most Distinguished Person

The Most Distinguished Person award is bestowed on an individual who demonstrates a high level of dedication and devotion to the promotion and advancement of the professional carwashing industry. And this year’s recipient did that in spades through carwash innovation and the formation of Grace for Vets, the program that honors Veterans on November 11 with a free wash to acknowledge and thank them for their service to the country. Mike Mountz, founder of Cloister Car Washes in Pennsylvania, created this program and devoted years to its mission before turning it over to Mark Curtis with Splash. The nonprofit organization is made up of thousands of participating carwashes in the US and abroad. In 2024, 4,309 participants gave away 390,000 free carwashes. To learn more and participate visit graceforvets.com

Mike’s long-time friend, Tom Hoffman, Sr. of Hoffman Car Washes in Albany, NY, presented him with the honor in an emotional tribute from one great carwasher to another. Hoffman Car Wash was the first wash, beside Cloister, to participate in the program. In true fashion, Mike tossed out a mile’s long roll of paper with all those he wanted to thank for the award, taking little credit for his huge impact on the industry.

Hall of Fame

The NRCC’s highest honor, it’s Hall of Fame award, was presented by NRCC board member Suzanne Stansbury to Tom Hoffman, Jr. of Hoffman Car Washes and Hoffman innovateIT in Albany, NY. Hoffman, Jr., has moderated and coordinated the Virtual Car Wash Tour educational program for the last eight years that kicks off the show on Monday and spotlights four exceptional sites “virtually.”

Hoffman has served as an NRCC Chairman, on its board and on the New York State Car Wash Association (NYSCWA) and International Carwash Association (ICA) boards. Stansbury noted that his dedication to the industry and NRCC is never in question and a constant she, and the NRCC, can always count on.

The luncheon then followed and was sponsored by Welcomemat.

  

The 2026 NRCC is slated for October 5-7 at the Atlantic City Convention Center.
The 2026 host is the Mid-Atlantic Carwash Association with Co-Chairs Dave DuGoff and Mike Ashley.

Sponsors